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CUSTOMER SUPPORT
Please select type of technical
support:
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OEM
Component Users Manuals - These are specific
manuals and technical specification sheets of components
used in the construction of your system. This includes
controls, PLC's, touchscreens, relays, contactors, sensors,
motors....
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GOCI
Users Manuals - The majority of the systems we
produce have unique manuals written. To retrieve your
manual you will be asked to send in the model and serial
number of your unit. The custom manual will be sent
via e-mail within 24-hours. However universal chapters
within your custom manuals are available for immediate
download.
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Video Training & Tutorials - COMING SPRING
2011....This new feature can
help answers some of the most common to the most advanced
questions about your system. It also includes some
tips and tricks on how to get started or work around complex
processing problems. This support section is
constantly under update so check back often
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Replacement Parts - To receive fast quotes on parts
or help identifying part numbers used in your system submit
this form to our customer service department for prompt
attention. If it is an emergency please give us a
call.
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Software - Looking for component drivers, PLC, HMI,
trend-plotting or programming software available for your
system? click on this link to see all current downloads
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Contact
Technical
Support
- Can't find the answers? Call us at
1.800.896.6836 and ask for technical support. Please
have the make, model and serial number of your unit if
possible. Follow the link to view other ways to
contact us.
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